FAQ
Where do you ship to?
Here is a quick list of some countries we ship to regularly:
– Austria
– Belgium
– Croatia
– Czech Republic
– Denmark
– Estonia
– Finland
– France
– Germany
– Greece
– Hungary
– Italy
– Latvia
– Lithuania
– Netherlands
– Portugal
– Romania
– Slovakia
– Slovenia
– Spain
– United States
– United Kingdom (including Channel Islands)
If you can’t find your country listed in our store, please contact us or send us an email to tiago@sapateiro.wine and we will check if there are ways to ship the goods to you.
I'm from the USA. Will I pay duties on the wine?
No, there is no extra taxes/duties to be paid after you have ordered your wine.
How long does it take to deliver to the USA?
On average it takes one month to have the package delivered.
Can I track my packages?
Yes, all the packages we send have a tracking code. You'll be notified by email with the tracking code of your package.
How many days does it take to deliver the package(s)?
2-3 working days to Portugal and Spain;
3-5 working days to France, Germany, Netherlands, etc.
7-8 working days to North and Eastern Europe.
15-21 working days to the USA and United Kingdom.
The rule is simple: the further from Portugal, and the more paperwork there is to be filled, the longer it takes.